Fix whatever they broke - I can't even submit a trouble ticket
There is no place in the user interface to submit a problem report. Help doesn't provide any links. When I click on the Prey Account link above it allows me to fill out a problem but then says, "Unable to send message. are you sure you filled in all the data? Please try again." But when I click on "Accept" it just goes back to the UI main menu. My other problem is that Prey stopped locating my Win 10 Surface Pro 3. 2 days ago it just stopped working even though the device hasn't moved and wifi is the same.